Business Start-up – the consultant advises small-business owners about the processes and requirements that must be in place in order to start a new business, including an effective business plan and considerations of tax obligations and local regulations.
Call Center Management – the consultant either specifies a new call center facility or assesses an existing call center’s efficiency, recommending procedures, equipment and staffing, and may remain to manage implementation.
Change Management – the consultant manages the transition of employees, teams and internal corporate organizations from one way of doing business to another, building acceptance of the change through appropriate communication and training.
Internal Communications – the consultant analyzes a company’s current internal communications for efficacy according to company objectives, recommends improvements, specifies how the improvements will be achieved and may remain to implement the improvements.
Customer Relationship Management – the consultant is highly skilled in both technology and relationship management, making use of technology to build and retain customer loyalty through positive customer/company interactions.
Facilities Planning – the consultant works with the company to design physical facilities appropriate to conducting company business, taking into consideration industry best practices, building codes, and health and safety requirements.
Finance – the consultant analyzes existing financial processes and tools, working with executive leadership to bring financial goals in line with company objectives.
Grant Writing – this non-profit sector consultant creates a plan for discovering and approaching grant sources relevant to the non-profit organization and implements the plan by writing the grant applications.
Human Resources – the consultant specifies and creates policy and procedure for complying with employment regulations and for managing employee relations within the company.
Information Technology – the consultant is skilled in the technology requirements a company must have to assure the integrity of its electronic data and the distribution of that data.
Marketing – the consultant specifies strategies for selling a company’s product, taking into account supply and demand, company objectives, industry trends and company financial resources.
Operations Management – the consultant works with executive leadership to bring day-to-day business operations into harmony with business objectives, discovering and changing or eliminating low-efficiency practices that impede business growth.
Organizational Structure – the consultant, skilled in organizational dynamics, works with executive leadership to explore the benefits of a major company reorganization.
Policy Development – the consultant works with executive leadership and internal legal resources to define and create policy that reflects company goals and also complies with employment law and industry regulations.
Process Control – the consultant is skilled in a specific industry’s products and processes and establishes quality control policies and procedures to assure product quality.
Project Management – the consultant provides services and manpower for planning and implementing large-scale projects defined by companies typically in the construction, software development, manufacturing or engineering industries.
Regulatory Compliance – the consultant provides a company’s executive leadership with policy and procedure guidance for complying with a specific industry’s regulatory requirements.
Strategic Development – the consultant is an expert in the company’s industry, guiding executive leadership into meeting future challenges to the business.
Training – the consultant develops and implements proven methods for training employees to excel in company operational requirements.